Table Service Till Functions
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      3. Table Service Till Functions

      5 | "Table Transfer" & "Course" Till Functions

      This article covers the "Table Transfer" and "Table Course" Till Functions which can be configured in BackOffice to be used in SmartPOS. The Table Course Till Functions can help to keep track of which course has been served, which is on the way, and which order still needs to be sent to the kitchen. The Table Transfer Till Function allows for transferring tables either within the same Table Group or between Tables belonging to different Table Groups.

      This article covers the "Table Transfer" and "Table Course" Till Functions which can be configured in BackOffice to be used in SmartPOS.

      The Table Course Till Functions can help to keep track of which course has been served, which is on the way, and which order still needs to be sent to the kitchen.

      The Table Transfer Till Function allows for transferring tables either within the same Table Group or between Tables belonging to different Table Groups.

      Prerequisites 
      • To access Table Map features, the applicable Operator Privileges will need to be enabled 
        • System Setup  Section 
          • "Maintain Venue, Stores & Tills" Flags 
          • "Maintain Till Function Maps" Flags 
      Table Away
      • This Till Function sends a Print message to all Kitchen Printers or to specific types only as per the Course Selection; e.g., Mains which could be configured as Course 2
      • Since this Till Function is specifically used for Table Transactions; they should be placed on the default Table Panel (pnlTable) or a Panel which can be accessed through the Table Panel
      • To change the Panel, go to the Panel drop-down and Select a Panel from the given options
      Configuration Options
      • To access  the Table Away Function; Go to System Setup > Till Function Map
       

      Steps  

      Buttons

      Description
      1 Button Text 
      • Enter the text that will display on the Till Function Button on SmartPOS Workstation screens
      2 Function
      • Choose function as "Tables & Accounts"
      3 Sub-Function
      • Choose Sub Function as Table Away
      • This is the same for every button with table away function
      4 Item
      • Set the Course number for which the button has been set
      • The Item button for Course 1 Away is numbered as 1, Course 2 Away is numbered as 2 and so on  
      5 Sub Item
      • Set a Printer ProfileID for the course 
      • This controls the printer settings for each course
      6 Key
      • Sets an alternate text for the message sent to the printer

       

      • In reference to the Item setting (Course Number), the Course Selection can be managed from the Venue Maintenance where Products Sorts can be configured per Course (1 through 4)


      • After the Till Function has been configured and the Function Map has been Saved, the Function can be used in SmartPOS
        • The Operator needs to Save the Table first and then Re-open it  to send Table Away
        • The Table Status can then be viewed on the Table List
        • The following example shows the Table Away function used for three tables in the Dining area; table 37 has 1st course away, Table 25 has 2nd course away and Table 3 has 3rd course away

          

      • The same information can be viewed on Graphical Map where:
        • The color of the Table in the Graphical map changes according to the Table Status
        • To determine the color references, Operators can view the Color Legend on the sidebar of the Map


       

      • The Color Legend shows the status of Table depicted by colors; these colors can be changed or modified on the Tables Tab of Venue Maintenance

      Table Course Served
      • Table Course Served carries the same options as Table Away, however, this function shows that a course has been served onto the table
      Configuration Options
       

       

       

      • After the Till Function has been configured and the Function Map has been Saved, open SmartPOS to use the "Table Course Served"
      • Similar to Table Away, this can either be viewed on Table list:

      • Or, can be viewed on the Graphical Table Map and the color quotation can be understood by referring to the Color Legend on the Sidebar of the Map:

          

      Table Transfer Same Table Group
      • This function allows the Transfer of a Table to another table within the same Table Group
      • To set the Table Transfer function, go to the Till Function Map and select the desired Panel and button space
      • Configure the Till Function Button Settings:

       

       

       

      • After the Till Function has been set and the Function Map has been saved, SmartPOS allows Table Transfer
      • In order to Transfer the Table, the Transaction must be Open in SmartPOS - then tap the Table Transfer Till Function Button
      • A prompt will appear allowing for entering the New Table to Transfer to

       

      Different Table Group
      • If the Venue has multiple Table Groups, then Table Transfer to a different Group can be done by creating a Table Transfer Till Function button that has "Item" field numbered as the number of the Table Group
        • Apart from the Item field, all the other criteria for this function is similar to the previous one 
        • In this example, the Restaurant has two groups; Indoor Bar Tab and Dining Area
        • To transfer a table from the Indoor Bar Tab to a table from Dining Area, click the "Transfer to Table" function which has "Item" field numbered  as'0'; i.e., the Group number of the Dining area
        • Alternatively, to transfer a table from Dining Area to the Indoor Bar Tab, Click the "Transfer to Bar" function which has the "Item" field numbered '1'; i.e., the Group number of Indoor Bar Tab
        • If the Venue has more Table Groups, additional Till Function buttons can be created similarly with their respective Table Group Numbers and SmartPOS will allow Table Transfers between all of the available Groups

      • In the given example, a table from Dining Area has been transferred to a table from Indoor Bar Tab

      Table Transfer Alpha
      • This allows for the Transfer of Tables where the Tables are Alphanumeric - meaning that the Table can have a name instead of a number
      Configuration Options
       

       

      • After configuration and Saving the Function Map, the Till Function can now be used in SmartPOS
      • In this example, the Bar Group has Alphanumeric table number, so when tables transfers are done, Operators can either include Numbers or Letters

       

      • After the Transfer has been completed, the Table List will List all the Tables numbers and names that are seated