3 | Tip Reporting, Hold & Fire, & Other Settings

This article covers the Tip Reporting other related settings within Venue Maintenance which can be used in businesses such as Restaurants, Hotels, and Bars. Tip Reporting helps to divide the tips among the staff members depending on the percentage they hold. This article also briefly covers Hold Fire Venue Maintenance Configurations, however, these are covered in detail in other articles.

This article covers the Tip Reporting & other related settings within Venue Maintenance which can be used in businesses such as Restaurants, Hotels, and Bars.

Tip Reporting helps to divide the tips among the staff members depending on the percentage they hold.

This article also briefly covers Hold & Fire Venue Maintenance Configurations, however, these are covered in detail in other articles.

Prerequisites

To access Tip, Hold & Fire features, the applicable Operator Privileges will need to be enabled

Operator Maintenance 'General' Tab

System Setup: "Access Venue, Stores & Tills" Flags
System Setup: "Maintain Venue, Stores & Tills" Flags

Tip Reporting (Tip Out)

This configuration section can be found on the Venue Maintenance 'Tables' Tab
This allows for setting up to 5 different splits for Tips earned
Each Split may be paid to Bartenders, Food Runners, Chefs, etc.
Each Split is configured with a Name, Percentage and what Sales Tip Total this percentage is calculated from (Total Tips, Drink Tips, Food Tips, etc.)

Other Settings

This section is also found on the Venue Maintenance 'Tables' Tab

Settings	Explanation
Maintain Lowest Price on Acc. Reprice	If this flag is enabled then when a Reprice occurs due to attaching an Account if the original selling price was lower than the account Price, the Original Price will be kept Alternatively, If the flag is off, the account price will be used regardless if it is higher then the price already on the table.
Move Service Charge to Tip	Service charges will be moved into Tips when a table is closed.
Tip Total Type	Determines how the Tip Total amount is calculated Select from either Entered Cash Tips or Calculated Cash Tips
PreAuth Amount	The Amount entered into this field will be the default PreAuth amount when PreAuths are being used within the Venue (when the PreAuth on Open flag is enabled and the EFTPOS device is configured for PreAuths as well This can be changed manually via SmartPOS when each PreAuth Transaction is begun
Min Declared Tip %	This is the Minimum percentage that all tips. include the declared tip should be of Total Sales for Operator

Hold And Fire

The Hold And Fire section is used to configure which Product Sorts will automatically be Held back from Printing when an Operator Saves a Table Transaction in this Venue using the Save Table Hold Fire function

The list will replicate the list of all thirty (30) Product Sorts as configured in Global Settings for the Organization
If a flag is enabled for a Product Sort then all Products belonging to that Sort will automatically be Held for later Printing when the Save Table Hold Fire function button is selected via a SmartPOS Workstation

The Products which have been Held from Printing can then be Printed manually when desired using the Print Table Hold Fire Products function

This allows for Operators to take a full order and enter all Products into the SmartPOS Workstation at one time, but will not Print desired Product Sorts yet
This has no impact on Manual Hold And Fire

Check out this article for a more in-depth look at Hold & Fire Configuration & Usage

3 | Tip Reporting, Hold & Fire, & Other Settings

Settings

Explanation