Global, Venue, Store, Till & Device Setups
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      1. INTERNAL - Bepoz Help Guides
      2. End-User | System Setup & Admin
      3. Global, Venue, Store, Till & Device Setups

      17 | Venue Maintenance "Tables" Tab

      This article will focus specifically on the "Tables" Tab of Venue Maintenance which provides configuration options relating to Table Groups, Courses, and other important Table Settings.

      This article will focus specifically on the "Tables" Tab of Venue Maintenance which provides configuration options relating to Table Groups, Courses, and other important Table Settings. Prerequisites 
      • To access Venue Settings, the applicable Operator Privileges   will need to be enabled 
        • Operator Maintenance 'General' Tab
          • System Setup: "Access Venue, Stores & Tills" Flag 
          • System Setup: "Maintain Venue, Stores & Tills" Flag 
      Table Groups

       

      • The Table Groups section allows for configuring up to eight (8) Table Groups as required by the Venue's needs
      • The concept of Table Groups offers the ability to differentiate between certain areas of the Venue or necessary Table Accounts that will require varying Table Settings,
        • E.g., Restaurant Tables, Bar Tabs, Bistro Tables, Delivery/Pickup, etc.
      • This is also useful for Reporting Purposes via the Table Report and also with the ability to add a Table Group column to other Reports
      • Pro-Tip: Use the Pin function which is available for both the "#" column and the "TableGroup Name" column 
        • These Pin Functions can be toggled on and off 
          • On: Keeps the column on the grid so that the column will always be displayed when scrolling to other fields 
          • Off: Columns will be displayed in order when scrolling to other fields
       

      Column Name

      Description

      Visual/s (if applicable)
      #
      • This is the Table Group Number; beginning with zero (0) and going through seven (7) this allows for eight (8) different Table Groups to be configured as desired
      • The # associated with each Table Group is what will be utilized when configuring Table Till Function buttons

       

       

       
      TableGroup Name
      • The Table Group Name can be anything but should be relevant to how the Table Group will be used in the Venue
      • The text entered for each Table Group will appear in BackOffice Reporting

       

       
      Table Ranges
      • This allows to select a table between the given range of tables and mapped to different Table Groups
      • The selected Table Group and the respective Table Range will be sent to Doshii once a day
      • The operator can add or delete the Table Range by selecting the corresponding "Show Ranges" option for the Table Group

      Note: This Table Ranges option is currently available only for Doshii Integration

       

       
      Bistro
      • This flag is exclusively used for the Doshii Integration which is available from Bepoz version v4.7.2.0
      • If this flag is enabled, SmartPOS will not create any 'Dine In' orders received from Doshii on the respective table group since Doshii doesn't support Bistro table transaction

       

       
      PriceNum Adjust
      • This column allows for directing each Table Group to a specific Price Number from the 8 Price Numbers of the System. So a particular Table Group, regardless of the Store it is in, can be set to use a specific Price Number
      • The number entered into this field will be added to the current Price Number for all Tables & Tabs in the Table Group
        • E.g., if a Table is otherwise set to use Price Number 1 and '1' is entered into the PriceNum Adjust field for its Table Group, it will use Price Number 2

       

             

       
      Ask Name
      • If this flag is enabled for a Table Group, then when a new Transaction is created for that Table Group, the Operator will be prompted to enter a Name for the Table/Tab

       

       

       
      Ask # Guest
      • If this flag is enabled for a Table Group, then when a new Transaction is created for that Table Group, the Operator will be prompted to enter a Guest Count for the Table/Tab
      • This is useful in conjunction with entering Seat Numbers
      • If this flag is active, Ask Splits as Guests table group can also be configured

       

       
      Ask Seat
      • When this flag is enabled for a Table Group, then when adding Products to a Table/Tab within that Table Group, the Operator will be prompted to enter a Seat Number
      • This is useful when serving guests by Seat Number as the Seat Numbers will appear next to the Items for reference on the docket & SmartPOS Workstation screen

       

       
      Do Not Ask Close
      • With this flag enabled for a Table Group, after an Operator has Processed Payment for a Table to bring the Balance to $0.00, the Operator will not be Prompted to Close the Table; it will close automatically
      • When this flag is disabled, Operators will be prompted each time to Close a Table

       

       
      Ask if Change/Tip
      • By default an over-payment on a table is returned as Change, however, if this flag is enabled, then Cash & Currency over-payments will trigger a prompt asking the Operator how to treat the over-payment
        • Over-payments via other payment methods will automatically be treated as a tip

       

       
      ReOpen on Reprice
      • If a Table has an Account attached to it and the items are subsequently Repriced (hence the table is saved), if this flag is enabled, the Table will automatically re-open immediately
      		  
      Warning Minutes
      • The number entered into this field for a Table Group will be the number of minutes needed to elapse after a Table or Tab has been created for it to be marked with an Over Time status
        • When viewing a Graphical Table Map, the warning is noted by a red dot on the table
      • This feature is great to use if a target table turnover is desired

       

       
      Do not PreAuth
      • If a linked Credit Card system is used, by default the first charge to a card is only a Pre-Auth, however, when this flag is enabled for a Table Group, Credit Cards will be charged immediately without a Pre-Auth
      		  
      Single Use Only
      • By Default, a Table can be opened and worked on at multiple SmartPOS Workstations concurrently, however, if this flag  is enabled, only one SmartPOS Workstation will be permitted to use each Table exclusively

       
      Single Use Only Enforced
      • When this flag is enabled, it prevents manager override to open a table which is in use on another till
      		  
      Waiter Required
      • When this flag is enabled, a Waiter must be set for each Table/Tab in this Table Group when a new Transaction is started

       

       
      PreAuth on Open
      • If using an external EFTPOS system that has Pre-Auths turned on - if this flag is enabled then when beginning a new Transaction to this Table Group, a prompt will appear requiring the Operator to enter an Auth amount for the Table

       

       
      Pre-Close Tables
      • If this flag is enabled, then Tables/Tabs in this Table Group will be Pre-Closed
        • Meaning that after the Transaction has been fully Paid, the Table will remain as "Unavailable" until it is marked as Closed/Available in SmartPOS
      • This is commonly used with Reservation Systems and/or in dining environments that require Tables to be placed into a "cleaning" status for a period of time after the Table has been Paid but prior to being Available for seating again

       

       
      No Offset
      • This flag controls whether or not the Table Group will Offset when using TableGroup Offset
      • TableGroup Offset is configured per Store in Store Maintenance and allows for using additional Table Groups beyond the eight (8) that can be set up for each Venue
      • If this flag is enabled for a Table Group then it will not be Offset when TableGroup Offset is used in a Store
      • Additional information pertaining to TableGroup Offset can be accessed here
      		  

       

       

       

       

      Ask Splits as Guests

       

       

       

       
      • When a Table is created, a prompt will appear on SmartPOS asking  if the Operator would like to split the Table based on the number of Guests 
      • Enables waiters to automatically create Splits for new Tables to improve productivity
      • Splits will be created based on the number of Guests that are created which Products can be then ordered accordingly
      • The Ask Splits as Guests venue flags cannot be set unless the Ask # Guests flag is enabled for that Table Group

      PLB Helper
      • This flag controls whether or not the Table Group will use Product Level Blocking i.e. blocking of restricted items with the use of a Custom Field when a CDC card is used to pay for the sale
      • When a restricted item is sold on a Table, a prompt will appear on SmartPOS displaying that this sale consists of restricted items

      Allow Zero Covers
      • When 'Ask # Guest'=ON and 'Allow Zero Covers'=OFF then, when a table is opened, the operator is prompted to enter number of guest and zero value is not allowed
      • When 'Ask # Guest'=OFF and 'Allow Zero Covers'=OFF then, when a table is opened, the operator is NOT prompted to enter number of guest and zero value is not allowed
      • When 'Ask # Guest'=ON and 'Allow Zero Covers'=ON then, when a table is opened, the operator is prompted to enter number of guest and zero value is allowed
      • When 'Ask # Guest'=OFF and 'Allow Zero Covers'=ON then, when a table is opened, the operator is NOT prompted to enter number of guest and zero value is allowed
      		  

       

      Table Colours

      • The Table Colors section allows for defining the color representation of Table statuses within a Graphical Table Map
        • These apply to all Table Groups in the Venue
      • The color set for each status will appear in the legend of the Table Map and the Tables themselves in the Table Map will take on the color that corresponds to its current status
      • Optionally, for any status not desired to be displayed in the legend or used in the Table Map, set the color to Black


      Hold & Fire

      • The Hold And Fire section is used to configure which Product Sorts will automatically be Held back from Printing when an Operator Saves a Table Transaction in this Venue using the Save Table Hold Fire function
      • The list will replicate the list of all thirty (30) Product Sorts as configured in Global Settings for the Organization
      • If a flag is enabled for a Product Sort then all Products belonging to that Sort will automatically be Held for later Printing when the Save Table Hold Fire function button is selected via a SmartPOS Workstation
        • The Products which have been Held from Printing can then be Printed manually when desired using the Print Table Hold Fire Products function
      • This allows for Operators to take a full order and enter all Products into the SmartPOS Workstation at one time, but will not Print desired Product Sorts yet
      • This has no impact on Manual Hold And Fire
      • The Warning Minutes field is used to configure how many minutes must elapse after a Transaction has been initially Saved using the Save Table Hold Fire function before triggering a prompt via SmartPOS notifying that the Products belonging to the Held Product Sorts haven't yet been Printed
        • This applies to all Hold Product circumstance; i.e., products being Held when using the Save Table Hold Fire function and also when using the Manual Hold Fire function
        • The Warning prompt will then repeat every "X" amount of minutes if the Product/s remain on Hold

      Table Courses

      • The Table Courses section allows for configuring up to four (4) Sort Types to be defined as Courses 1 through 4
        • All of the System's available Product Sorts as configured in Global Settings will be available to set for each Course
      • The Product Sort selected relates to the Graphical Table Map and which corresponding Table Color will be used based on the Products' Product Sorts and the Table's progress
      • Each Course has three (3) statuses - Sold, Served and Table Away
      • The No Order Warning Mins field is used to configure the number of minutes that must elapse after the Table has been sat with no Order placed or after an Order has last been placed for the Table to be marked with a warning - either by being highlighted in red in the Table List or with a red dot on the Table on a Graphical Table Map
        • I.e., if this is set to 5, then 5 minutes after a Table has been Opened with no Order placed for it, the warning will be activated and also if an Order is placed, then 5 minutes later, the warning will be activated
      • This configuration is useful to ensure that Tables are not left unattended or that an Operator has not forgotten to take and/or place an Order

      Tip Reporting

       

      • If the Venue uses Tip Outs, this section of Venue Maintenance is where up to five (5) different Tip Out slips can be configured
        • Each Tip Out can be configured with a Split Name, a Percentage, and select which Total the Percentage is calculated from by choosing from the Split Total drop-down (Total Tips, Total Sales, Drink, Food, etc.
      • Each split may be paid to a chef, bartender, runner etc.
      Other Settings

       

      Configuration Option

      Description
      Maintain Lowest Price on Acc. Reprice
      • If this flag is enabled then when a Reprice occurs due to attaching an Account, if the original Selling Price was lower than the Account Price, the original Price will be kept
      • Conversely, if the flag is disabled, the Account Price will be used regardless if it is higher than the original Selling Price
      Move Service Charge to Tip
      • When this flag is enabled, then any Service Charges will be moved into Tips when a Table is closed in the Venue
      Tip Total Type
      • This determines how the Tip Total amount is calculated
      • Select from either Entered Cash Tips or Calculated Cash Tips
      PreAuth Amount
      • The Amount entered into this field will be the default PreAuth amount when PreAuths are being used within the Venue (when the PreAuth on Open flag is enabled and the EFTPOS device is configured for PreAuths as well
      • This can be changed manually via SmartPOS when each PreAuth Transaction is begun
      Min Declared Tip %
      • This is the Minimum Percentage that all Tips, including the Declared Tips should be of Total Sales for an Operator