By clicking “Products” in the navigation menu you will enter the products section, this screen shows the list of all the products that were created in YourOrder.
By clicking “Products” in the navigation menu you will enter the products section, this screen shows the list of all the products that were created in YourOrder. The list has shortcuts features that allow Back-Panel users to do quick adjustments to the products, such as check the quantity on hand (of tracked products), stock available (stocked or sold-out), Display in store (Show product in YourOrder or not), category, image, and duplicate the product setup.
PLEASE NOTE: The ‘Quantity on Hand’ and ‘Sold Out’ features are not linked to Bepoz.
When a product is duplicated, it will copy all the settings, information and image from the original product with the text “- copy” added at the end of the product’s name. It allows the Back-Panel users to create similar products quickly and change only the necessary information, e.g. Bepoz Product Size and Price.
By double-clicking on the product’s name, the editing page will open. Here the Admin Back-Panel users are able to see the product’s information and change it if necessary.
PLEASE NOTE: A separate product should be created in Bepoz prior to synchronising its data to YourOrder in order to sell the same product as both a product and a condiment of another product.
Check Product Status
By clicking on “Product Status” in the top-right of the products screen, the Check Product Status page will open. The page displays a list of products and sizes in YourOrder. It allows user to search for and activate or deactivate sizes for any product. For non-standalone YourOrder it also provides control over if the BEPOZ sync process should reactivate sizes that are active in the BEPOZ product configuration.
The fields available are explained in the table below.
| ID |
Button sorts the Product ID numerically ascending or descending
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| Name |
Button sorts the Product Name alphabetically ascending or descending
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| Search |
Field filters to any matching products against the specified text. All associated sizes are also displayed
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Product Name
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Double clicking on the product name opens the product page
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| Status |
Size status activation switch against each product size.
ACTIVE = Displays relevant size for purchase thus enabling customer to purchase product in that size
IN-ACTIVE = Hides relevant size for purchase (unless it’s the default in the product settings)
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Lock Status
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Lock status activation switch against each product size.
ON = Stops BEPOZ sync re-activating relevant size for purchase when sync runs
OFF = Allows BEPOZ sync to re-activate relevant size for purchase despite staff user deactivating previously
Note: Lock status will switch to ON by default if Status is switched to IN-ACTIVE and visa versa if switched to ACTIVE.
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| Close |
Button returns to the Products list page
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PLEASE NOTE: Deactivating all available sizes in a product does not hide/disable the product from displaying to customers. If all sizes are deactivated then default price and associated quantity in the product settings will apply when that item is added to the card in the retail website.
Add a New Product
By clicking on “Add Product” in the top-right of the products screen, the adding page will open. The fields available are explained in the table below.
The fields available are explained in the table below.
| Name |
Name of the product that will be displayed in YourOrder.
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Secondary Name
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Optional name that will be displayed below the original product name.
For instance, to support the second language, could add in Hanji/Chinese characters
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Bepoz Product
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Every YourOrder product must be linked to a Bepoz Product. All the sales will be recorded in Bepoz following this product.
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Short Description
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Product’s short description. Displayed in the menu with no images.
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Long Description
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Product’s long description. Displayed in the product’s detail panel.
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Default Price
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The default price that will show on the menu. (e.g. small, medium or large)
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| Category |
Selects the category or subcategory this product will be displayed under in YourOrder.
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Delivery Mode
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Select in which delivery mode this product will be available.
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Sold Out
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Displays sold-out flag in YourOrder and the product is no longer available to purchase.
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Display in YourOrder
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The product is displayed on the YourOrder page.
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Allow instructions
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If checked, an “add a note” box will be displayed. This box allows end users (customers) to add custom instructions.
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Condiments & Information Flags
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Adds flags to the product, which allow the customer to filter it in YourOrder. These flags can be informative, e.g. dietary requirements, or about condiments e.g. spicy heat.
The Delivery Mode Flag is mandatory, and it sets if this product will be available for Delivery only, Pickup only, Dine In only or multiple delivery modes.
By clicking on “Copy from the product” a drop-down is displayed for the Back-Panel users to select a product and copy its flag’s configuration.
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The fields below can be edited for each product’s size:
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Sold Out
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By checking this box, the respective product size will show as sold out in YourOrder.
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Same As POS
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Displays above the Size Name, Qty, Price fields to dictate: Ticked, if corresponding field takes the value as set from Bepoz or, unticked, if field uses custom value set in YourOrder
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Size Name
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This is the product size’s name that is shown toward the bottom of the page.
By default, the size name is set to the Bepoz size name. To assign a custom name in YourOrder to this size, untick the “same as POS” box and enter the desired name
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Size Qty
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This is the quantity of items that the product’s size corresponds to. By default, the size qty matches the Bepoz quantity for that size. To assign a custom quantity in YourOrder to this size, untick the “same as POS” box and enter the desired quantity |
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Bepoz Product Size
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Select which Bepoz product size corresponds to the YourOrder size for traceability in Bepoz
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Preparation Time
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Set the preparation time for this product’s size in minutes
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| Track |
If ticked, it will count down the ’Qty on Hand’ for the specific product’s size until it reaches zero quantity based off the amount of times it’s purchased in YourOrder. Once out of stock, a sold-out flag is displayed in YourOrder
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Qty on Hand
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The number of available products of the respective size available for selling in YourOrder
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| Price |
This is the product size’s price that will show in YourOrder.
By default, the product size’s price matches the Bepoz price for that size. To assign a custom price in YourOrder to this size, untick the “same as POS” box and enter the desired price
Note: Member Prices for products will display only when relevant customer progresses to Checkout
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IMG Default
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CHECKED = Product’s image also displays as the product size’s image
NOT CHECKED = No image or image manually selected for size from the gallery displays for the size
Note: If no image is manually selected for the current size but images are used on other sizes in the same product then the venue logo will display against the current size in the retail website
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| Active |
CHECKED = Displays relevant size for purchase thus enabling customer to purchase product in that size
NOT CHECKED = Hides relevant size for purchase (unless it’s set as the default)
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| Image | Product’s image displayed in YourOrder. Recommended size: 400 x 340 pixels. Picture file size: Up to 1MB |
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Lock Status
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CHECKED = Stops BEPOZ sync process re-activating relevant size for purchase when sync runs
NOT CHECKED = Allows BEPOZ sync to re-activate relevant size for purchase despite staff user deactivating previously
Note: Lock status will switch to CHECKED by default if Status is switched to UNCHECKED and visa versa if switched to UNCHECKED.
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PLEASE NOTE: Before adding a new Product to the Back-Panel it is best to check if there isn’t a Product with the same name which could be used to suit the need. In addition, decide if extra condiment preparation time needs to be factored in. This can be buffered up in the product’s Preparation Time field if a generic setting is not used for all products.
Retail Website - Secondary Name Display
Add Flags to Product
All available Product Flag groups (parent group) appear down the right side of the New Product screen. Clicking on the checkbox next to the Condiment group makes all Product Flags within the parent group available for adding to the product.
Display Product Flags for selection
Min (Minimum) and Max (Maximum) settings fields and a red (inactive) ‘Multiple Per’ button will display at the top of the Product Flag group. Clicking the latter ‘Multiple Per’ button adds a red (inactive) circular checkbox next to each Product Flag in the parent group which activates multiples for any selected Product Flag (option) from the group’s Min up to the group’s Max. By default the Min and Max values from the Product Flag’s Group settings (See Section 4.2.2 Add a New Flag to YourOrder) will display. Entering a number into these Min and Max fields and clicking on the Tick button next to the ‘Condiments and Add-Ons’ label that displays overrides the Minimum and Maximum settings for the parent group for that specific Product.
Product Flag group Min & Max settings for New Product
(1.1) Minimum sets the minimum number of flags the customer needs to select before adding this product to the cart. E.g. the product is Cappuccino, the parent group is the Milk, and the flags are: Skim Milk, Almond Milk, Soy Milk, Full Cream Milk & Lactose Free. If the minimum sell is set as 1, the customer needs to select at least 1 flag to add the Cappuccino to the cart.
(1.2) Maximum sets the maximum number of flags the customer can select before adding this product to the cart. E.g. the product is ‘Pizza Pack’, the parent group is ‘Large Pizzas’, and the flags are: Margherita, Hawaiian, Vegetarian & Meat Lovers. If the maximum sell is set as 4, the customer will be able to select 4 flags before adding the Pizza Pack to the cart.
PLEASE NOTE:
(i) If Minimum and Maximum are not displaying any values then the default values taken from the parent group may be being applied. Set the Minimum and Maximum to preferred value manually to override any default values for the Product Flag parent.
(ii) To reapply the default Minimum and Maximum values (if preferred) untick all Product Flags under the desired parent group, untick the parent under the ‘Condiments & Information Flags’ heading, and tick the Product Flag parent again as well as all of its members.
(iii) Setting the Maximum to no-value (blank) sets the maximum number of options to unlimited (all options within Product Flag group can be selected by customer). Also set the Minimum value to no-value (blank) or Zero to allow customer to “Select as many as you like” before adding product to the cart. (In general setting the Minimum to no-value (blank) or Zero makes selecting product flags optional when customer adds the product to the cart.
Under the Min & Max fields and ‘Multiple Per’ button display all the Product Flags under the parent group. Clicking the checkbox next to each Product Flag and clicking on the Tick icon next to the ‘Condiments and Add-Ons’ label makes the Product Flag an option the customer can select when adding that Product to the cart. If the Product Flag has a price then the price will be added to the total price of the Product when the customer selects it.
Adding options to a product
Note that Max should be set to 1 if only one Product Flag is selected under the parent group. Otherwise the instruction displayed to the customer for the Product Flag group will not make sense. For example, in the Milk parent group above, if Max is unlimited (or blank) but only the ‘Skim Milk’ Product Flag is selected in the group, then the text ‘Select as many as you like’ will display to customer above the ‘Skim Milk’ option when adding Cappuccino to the cart. If Min is 0 and Max is 1 however the text ‘Select up to 1 option’ will display.
If the ‘Multiple Per’ button at the top of the Product Flag group next to the ‘Max’ field is enabled (green) then clicking on the circular checkbox to the right of any active Product Flag so that it’s enabled (green) and clicking on the Tick icon next to the ‘Condiments and Add-Ons’ label makes the Product Flag an option that be selected by customer multiple times when adding the product to the cart.
Enabling option multiple times
PLEASE NOTE:
(i) ‘Multiple Per’ should be ticked ON and Max (maximum) should be set to 1 if the customer should be able to select only one variant but multiple times. For example, if the product is ‘Café Latte’, the parent group is Strength and available flags/options are ‘Extra Shot’ and ‘Decaf’ then if customer selects ‘Extra Shot’ with their latte they will not be able to select Decaf. Further customer will be able to add as many ‘Extra Shot’s as needed (up to forced limit [10]) when relevant ‘Multiple Per’ checkbox is ticked. Note that since option has a cost, each time same option is added an extra $0.50 will be added to the product’s total. On the other hand if customer selects the Decaf variant it cannot be added more than once (associated ‘Multiple Per’ checkbox is unticked) before adding ‘Café Latte’ to the cart
(ii) ‘Multiple Per’ should be ticked ON and Max (maximum) should be set to 2 or above if the customer should only be able to add the same option up to the Max value before adding product to the cart. For example, if the product is a pack, the parent group is ‘Large Pizza’ and available flags/options are ‘Margherita’ and ‘Hawaiian’ then customer must select two options when adding the combo to the cart (i.e, two Margherita’s or two Hawaiian’s or one of each).
The ‘Condiments and Add-Ons’ section of this page also allows the Back-Panel users to change the Product Flag group’s display order for the Product in YourOrder, which can be done by dragging and dropping the Product Flag group into the desired position.
Drag product flag group to desired position in product
Tick and Cross buttons display next to the ‘Condiments and Add-Ons’ label to save or revert the changes. Once all Product has the correct Product Flags, parent group Minimums, Maximums and Display Order, press the Tick button to save changes or the Cross button to revert to the previous settings.
Product Flag tick and cross buttons
Sort Product Display
The Categories can be found on the left side of the Products page as shown below. Clicking on a category will activate sort mode and show the display order of all the Products within that category.
Category selected
This page allows the Back-Panel users to change the products’ display order in YourOrder, which can be done by dragging and dropping the product’s name into the desired position.
Drag product to desired position in category
Tick and Cross buttons display next to the ‘Add Product’ button to save or revert the display order changes as soon as a product changes position. Once all products have been dragged to their correct position, press the Tick button to save changes or the Cross button to revert to the previous display order.
Display Order Tick and Cross buttons