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End-User | Products & SmartPOS
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End-User | Stock Control
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End-User | Table Service and Kitchen Operations
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End-User | Pricing, Marketing, Promotions & Accounts
- Prize Promotions
- Points, Points Profiles and Loyalty
- Product Promotions
- Repricing & Discounts in SmartPOS
- Vouchers
- Account Till Functions
- Pricing, Price Numbers and Price Modes
- Raffles & Draws
- Marketing Reports
- Accounts and Account Profiles
- Rewards
- SmartPOS Account Functions
- Troubleshooting
- Product Labels
- Packing Slips
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End-User | System Setup & Admin
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End-User | Reporting, Data Analysis & Security
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End-User | Membership & Scheduled Billing
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End-User | Operators, Operator Permissions & Clocking
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Interfaces | Data Send Interfaces
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Interfaces | EFTPOS & Payments
- NZ EFTPOS Interfaces
- Linkly (Formerly PC-EFTPOS)
- Adyen
- Tyro
- ANZ BladePay
- Stripe
- Windcave (Formerly Payment Express)
- Albert EFTPOS
- Westpac Presto (Formerly Assembly Payments)
- Unicard
- Manager Cards External Payment
- Pocket Voucher
- OneTab
- Clipp
- eConnect-eConduit
- Verifone
- AXEPT
- DPS
- Liven
- Singapore eWallet
- Mercury Payments TRANSENTRY
- Ingenico
- Quest
- Oolio - wPay
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Interfaces | SMS & Messaging
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Interfaces | Product, Pricing, Marketing & Promotions
- Metcash Loyalty
- Range Servant
- ILG Pricebook & Promotions
- Oolio Order Manager Integration
- Ubiquiti
- Product Level Blocking
- BidFood Integration
- LMG
- Metcash/IBA E-Commerce Marketplace
- McWilliams
- Thirsty Camel Hump Club
- LMG Loyalty (Zen Global)
- Doshii Integration
- Impact Data
- Marsello
- IBA Data Import
- Materials Control
- Last Yard
- Bepoz Standard Transaction Import
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Interfaces | Printing & KDS
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Interfaces | Reservation & Bookings
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Interfaces | Database, Reporting, ERP & BI
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Interfaces | CALink, Accounts & Gaming
- EBET Interface
- Clubs Online Interface
- Konami Interface
- WIN Gaming Interface
- Aristocrat Interface
- Bally Interface
- WorldSmart's SmartRetail Loyalty
- Flexinet & Flexinet SP Interfaces
- Aura Interface
- MiClub Interface
- Max Gaming Interface
- Utopia Gaming Interface
- Compass Interface
- IGT & IGT Casino Interface
- MGT Gaming Interface
- System Express
- Aristocrat nConnect Interface
- GCS Interface
- Maxetag Interface
- Dacom 5000E Interface
- InnTouch Interface
- Generic & Misc. CALink
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Interfaces | Miscellaneous Interfaces/Integrations
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Interfaces | Property & Room Management
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Interfaces | Online Ordering & Delivery
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Interfaces | Purchasing, Accounting & Supplier Comms
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SmartPOS | Mobile App
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SmartPDE | SmartPDE 32
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SmartPDE | Denso PDE
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SmartPDE | SmartPDE Mobile App
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MyPlace
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MyPlace | myPLACE Lite
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MyPlace | Backpanel User Guides
- Bepoz Price Promotions
- What's on, Events and tickets
- Staff
- System Settings | Operational Settings
- Vouchers & Gift Certificates
- Member Onboarding
- Members and memberships
- System Settings | System Setup
- Reports and Reporting
- Actions
- Offers | Promotions
- Messaging & Notifications
- System Settings | App Config
- Surveys
- Games
- User Feedback
- Stamp Cards
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MyPlace | Integrations
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MyPlace | FAQ's & How-2's
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MyPlace | Release Notes
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YourOrder
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YourOrders | Backpanel User Guides
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YourOrders | YourOrder Kiosk User Guide
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YourOrders | Merchant App User Guide
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WebAddons
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Installation / System Setup Guides
- SmartPOS Mobile App | Setup
- SmartPOS Mobile App | SmartAPI Host Setup
- SmartPOS Mobile App | BackOffice Setup
- SmartPOS Mobile App | Pay@Table setup
- SmartKDS Setup 4.7.2.7 +
- SmartKDS Setup 4.6.x
- SQL Installations
- Server / BackOffice Installation
- New Database Creation
- Multivenue Setup & Config.
- SmartPOS
- SmartPDE
- Player Elite Interface | Rest API
- Interface Setups
- Import
- KDSLink
- Snapshots
- Custom Interface Setups
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HOW-2
- Product Maintenance
- Sales and Transaction Reporting
- SmartPOS General
- Printing and Printing Profiles
- SQL
- Repricing & Discounts
- Stock Control
- Membership
- Accounts and Account Profiles
- Miscellaneous
- Scheduled Jobs Setups
- Backoffice General
- Purchasing and Receiving
- Database.exe
- EFTPOS
- System Setup
- Custom Support Tools
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Troubleshooting
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Hardware
1 | View and Update Users Information
Here the user can see a list of customers who signed up in YourOrder, customers that have been added through the Admin Back-Panel, and also the Staff members. All users are synchronised to BEPOZ BackOffice automatically, and if changes are done in a member’s profile, no matter if it is in the Retail Website, in the Admin Back-Panel or in BEPOZ BackOffice, all the platforms are updated. By clicking on a member’s name, the edit user page will open.
Here the user can see a list of customers who signed up in YourOrder, customers that have been added through the Admin Back-Panel, and also the Staff members. All users are synchronised to BEPOZ BackOffice automatically, and if changes are done in a member’s profile, no matter if it is in the Retail Website, in the Admin Back-Panel or in BEPOZ BackOffice, all the platforms are updated.


By clicking on a member’s name, the edit user page will open. It shows the Admin Back-Panel role, a note, user’s personal and contact information, preferred delivery addresses, member tier, points balance, points earn/redeem information, account and card numbers, associated account balances and limit and website order history. After all, changes are made, click on the OK button to save the changes and exit the page or cancel the current edit by clicking on Cancel.


ORDERS TAB
Here the Back-Panel users can see all the orders that customer has placed and its details. More information is found when clicking
.


HISTORY TAB
Here the Back-Panel users can see all the changes that have been done to this customer’s account, including personal information changes, such as their name, email, phone number, etc.

ACTIVITY TAB
Here the Back-Panel users can see details of this customer’s activity on the website, e.g. when they add a product to the cart, remove item(s), change the quantity, etc.

STATISTICS TAB
Here the user can see some metrics related to this customer only.
