Overview
Prior to going LIVE, the customer needs to assess the current configuration and menu setup for their YourOrder service. When they are happy, they accept this configuration and we then go LIVE.
They may become changes or tweaks that need to be carried out during or after the customer goes LIVE, but this stage should put the customer in a comfortable position before kicking off.
Outcomes
Final configuration and menu set up in place
Customer sign off for service design and training
Customer comfortable and ready to go LIVE
Policies
Customer needs to sign off on final solution design before going LIVE
Procedure
Step 1
Fill out this section with exact, step by step instructions for carrying out work. Use different web parts wherever they help, including images, flow charts. etc
The end-user should be able to complete the procedure with almost guaranteed success, without any prior knowledge of the procedure, by following this guide
It is helpful to include images or screen shots along the way, as well as show the user what they should see after completing each step
Step X
To take the site LIVE for patrons to use after testing with the customer, cash off all 'training mode tables' in training mode on SmartPOS. Turn off Training in Bepoz settings and Test Modes in the payment gateway.
Inform YourOrder R&D to complete final checks and setup the live Stripe data and email templates before telling the venue they can trade live.
Go into bepoz accounts, and select the internalsupport@vectron or bepoz accounts, and move these into a new account group called Support Accounts. Create the group if needed.