Troubleshooting

Snapshot Errors

• Snapshots | Login as Link MyBepoz User
• Snapshots | Divide by Zero Error

Backoffice Errors

• 🛠️Troubleshooting: "Used In" Error in Bepoz BackOffice
• Backoffice - This Document has been modified - Warning message
• Account List Frozen or Unresponsive resulting in having to terminate Backoffice manually.
• Back Office Account screen load error on GetAccountsFull Stored Procedure
• Account Charges Gross/ Nett Total Calculated Values
• Sales Report Creator, appears frozen if the Account Profile or Product Profile have been accidently selected
• Getting "GetAccountsFull" error when accessing YO account groups due to duplicate CommentID's and AddressID's

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Integration Errors

• 🛠️Troubleshooting: KDSLink.exe Won’t Load / Quits After a Few Seconds
• EZEGIFT Troubleshooting guide
• .Net 4.8 install troubleshooting & Windows Update Reset

SmartPDE Errors

• SmartPDE | BepozBase has not had its Global Objects Set

SmartPOS Errors

• I can no longer enter a barcode manually and press ENTER within SmartPOS after I have upgrade to 4.6.1.1 and above (Keyboard Wedge Threshold)
• When making a Part Payment and then Applying Item type Discounts or Sale Use Points the Table will result in a Credit of the Part Payment amount

Reservation System Errors

• Reslink: OCX files missing or unregistered

Custom Support Tools

• System Health Check (Calvin Schentke)

Database.exe Errors

• When Creating a VenueDataRecovery, the Database is too big to restore on SQL Express instances due to TransComment Table
• When Creating a Venue Recovery there is a timeout warning and the Venue Recovery.bak is not created.